You can get help from our consumer advisors:
- If you live in the district Enskede-Årsta–Vantör in Stockholm or in the municipality Upplands-Bro.
- If you are a member of PRO, SPF Seniorerna, SKPF or Reumatikerförbundet.
Read more about our opening hours and how you can email us here
If you are not entitled to our consumer advice:
In Sweden, you can get consumer advice from your local municipality. Here you can find out if your local municipality provides consumer advice.
The Swedish Consumer Agency also provides consumer advice, regardless of where in Sweden you live: https://www.hallakonsument.se/en/engelska/
When shopping in another country
If you bought something in or from a company in another EU country, Norway, Iceland or Great Britain, you can contact Konsument Europa, which is part of the Consumer Agency.
Questions about insurance, banking, telephony and energy
You can also contact one of the three specialist advice agencies available:
· Advice regarding insurance, banking and finance: www.konsumenternas.se
· Advice regarding telephony, television and internet: www.telekomradgivarna.se
· Advice regarding om electricity and gas contracts: www.energimarknadsbyran.se
Have you received a fraudulent invoice? Read more on Svensk Handel's warning list.
27 november, 2024